๐ก๏ธ Warranty Policy
Cindorium stands behind the quality of our products. Warranty coverage varies by product category.
Standard Warranty Coverage
- Most items include a 30โday functional warranty against manufacturing defects.
- If a product arrives damaged or defective, contact us within the warranty period for assistance.
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Warranty claims may require:
- Photos or videos of the issue
- Order number and proof of purchase
- Return of the defective item (caseโbyโcase)
Warranty Exclusions
The warranty does not cover:
- Normal wear and tear
- Accidental damage
- Misuse, improper storage, or unauthorized modifications
- Clearance or finalโsale items (unless defective upon arrival)
Resolution Options
Depending on the product and issue, resolutions may include:
- Replacement
- Store credit
- Refund (if applicable)
Cindorium reserves the right to determine the appropriate resolution.