🛡️ Warranty Policy

Cindorium stands behind the quality of our products. Warranty coverage varies by product category.

Standard Warranty Coverage

  • Most items include a 30‑day functional warranty against manufacturing defects.
  • If a product arrives damaged or defective, contact us within the warranty period for assistance.
  • Warranty claims may require:
    • Photos or videos of the issue
    • Order number and proof of purchase
    • Return of the defective item (case‑by‑case)

Warranty Exclusions

The warranty does not cover:

  • Normal wear and tear
  • Accidental damage
  • Misuse, improper storage, or unauthorized modifications
  • Clearance or final‑sale items (unless defective upon arrival)

Resolution Options

Depending on the product and issue, resolutions may include:

  • Replacement
  • Store credit
  • Refund (if applicable)

Cindorium reserves the right to determine the appropriate resolution.